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Position Details
Terms of Reference
Posted: 2024-08-25 09:45:58 Deadline: Not specified Virtual 3 months mentorship Salary: Not specified
Generation Programme Kenya (GPK) is an NGO that supports youth who face the highest systemic barriers to employment to achieve economic mobility and a better life. This has been achieved through our 350+ employers partners who continuously hire from us. Generation Kenya has graduated 30,000+ young people (58% female) youth aged between 18-35 years from the 8 programs we have developed in collaboration with 350+ employer partners. We have placed 85% of our program graduates within 3 months after graduation, which increases to 89% after 6 months with these employer partners. This is about three times the industry average. 88% of our graduates were unemployed before joining Generation Kenya, meaning this was their first opportunity to access meaningful work. We have partnered with public and private TVETs distributed across 31 counties to train young people. We have doubled our mentorship efforts this year and we hope to work with mentors like you to achieve our goals. Expertise: Customer Service Representative (CSR), Technical Support Representatives, Customer Service Managers, Quality Assurance Analysts, Escalation Specialists, Telesales Managers, Sales representatives, debt collection managers, and content moderation representatives.
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