Posted: 2026-07-29 09:57:55  Deadline: August 03, 2026   Full-time   Salary: Confidential

Alba Hotel Meru is inviting applications from qualified candidates for the position of Reservations and Revenue Intern. This one year internship offers recent graduates an opportunity to gain practical experience in hotel reservations, revenue management, and guest service within a dynamic hospitality environment.

Position Details

Position: Reservations and Revenue Intern.
Employer: Alba Hotel Meru.
Employment Type: Internship.
Duration: One year.
Location: Meru.
Stipend: A monthly stipend will be provided.

Key Responsibilities

Assist in processing and managing room reservations.
Respond to reservation inquiries through phone, email, and online booking platforms.
Support revenue management activities including rate updates and inventory control.
Maintain accurate reservation records and guest profiles.
Monitor booking trends and prepare basic reports.
Liaise with the Front Office, Sales, and other departments to ensure seamless guest experiences.
Perform any other duties assigned by the Reservations and Revenue Manager.

Qualifications

Diploma or Bachelor's Degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
Strong communication and interpersonal skills.
Good computer skills, including proficiency in Microsoft Office applications.
Excellent attention to detail and organizational skills.
Eagerness to learn and build a career in hotel reservations and revenue management.
Previous industrial attachment or internship experience in a hotel will be an added advantage.

Application Process

Interested and qualified candidates should send their CV to careers@albahotels.co.ke no later than August 03, 2026. Only shortlisted candidates will be contacted.