Terms of Reference

Posted: 2026-06-19 01:30:11  Deadline: Not Specified   Full-time   Salary: Not specified

Savannah Informatics is seeking an Office Manager to coordinate office administration, support organizational operations, and serve as an Executive Assistant to the company's directors. The successful candidate will help create and maintain an efficient, professional, and organized work environment while supporting day to day office activities, executive scheduling, supplier management, and company events. This role is ideal for candidates with experience in hospitality, front office operations, customer service, or similar service oriented environments.

Key Responsibilities

Organize meetings and manage meeting room schedules.
Coordinate travel arrangements, transport, and accommodation bookings for staff.
Support the People and Talent team in organizing company events, workshops, and conferences.
Maintain supplier databases and Know Your Customer records, ensuring information remains up to date.
Manage office suppliers and procure stationery, technology equipment, kitchen supplies, and other office necessities.
Supervise office assistants and cleaning staff to ensure smooth office operations.
Implement and maintain effective office administration systems and procedures.
Ensure compliance with fire, health, and workplace safety requirements.
Provide Executive Assistant support to company directors, including calendar management, communication coordination, and travel planning.
Attend management meetings and prepare accurate meeting minutes and action items.
Support human resource and finance functions by maintaining records and administrative documentation.
Manage office correspondence, inquiries, complaints, and general administrative requests.
Prepare letters, presentations, reports, and other business documents as required.
Monitor office equipment and ensure shared resources are properly maintained and returned in good condition.
Maintain a clean, organized, and professional office environment and coordinate cleaning schedules when necessary.

Qualifications

Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field, or equivalent practical experience in the hospitality industry.
One to two years of relevant professional experience.
Proficiency in Microsoft Office applications, particularly Microsoft Word and Microsoft Excel.
Experience in hospitality operations, front office administration, customer service, or a similar coordination role is highly desirable.

Key Competencies

Strong administrative and organizational skills.
Ability to work effectively with technology and office management software.
Commercial and financial awareness.
Excellent attention to detail and accuracy.
Strong interpersonal and relationship management skills.
Ability to influence and coordinate stakeholders effectively.
Excellent time management and prioritization skills.
Ability to take initiative and solve problems independently.
Flexible and practical approach to work in a dynamic environment.
High level of discretion, professionalism, and diplomacy when handling confidential matters.
Strong communication skills and customer focused service delivery.

Benefits

Great mission and company culture.
Opportunity to create impact across the healthcare sector.
Professional growth and career advancement opportunities.
Market competitive salary.
Health and medical benefits.

Application Process

Interested and qualified candidates should submit their applications through the online application portal by filling the: Office Manager Online Application Form

Official Job Description: https://www.savannahinformatics.com/careers/openroles/office-manager-1

Savannah Informatics Careers Page: https://www.savannahinformatics.com/careers

Only shortlisted candidates will be contacted.