Posted: 2026-07-29 10:21:10  Deadline: July 31, 2026   Full-time   Salary: Confidential

Royal Mabati Factory Limited is inviting applications from qualified candidates for the position of Infrastructure Manager. The successful candidate will oversee the company's corporate Information Technology infrastructure including networks, servers, cloud platforms, endpoints, and collaboration environments to ensure secure, reliable, and well supported access to technology. The role also leads the Information Technology infrastructure support team, helpdesk administration, and systems interns to support day to day operations.

Position Details

Position: Infrastructure Manager.
Employer: Royal Mabati Factory Limited.
Department: Information Technology.

Key Responsibilities

Manage network, server, and cloud infrastructure to meet enterprise uptime and performance targets.
Oversee endpoint management, identity and access provisioning, and collaboration suite administration.
Plan capacity, patching, and lifecycle refresh for hardware and infrastructure software.
Implement endpoint protection, access governance, and device compliance in line with company security policy.
Enforce data lifecycle and retention controls on infrastructure under the role's responsibility.
Lead the helpdesk and infrastructure support team to resolve incidents and requests within agreed service level agreements.
Manage escalation paths for priority one and priority two incidents and drive root cause analysis to reduce recurrence.
Mentor and develop systems interns as part of the team's talent pipeline.
Manage infrastructure vendor contracts, licensing, and renewals to optimize total cost of ownership.
Support the Chief Information Officer's Information Technology service management function with accurate asset and configuration records.

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or a related field.
Three to five or more years of experience managing Information Technology infrastructure, networks, or corporate Information Technology operations, including previous team leadership experience.

Key Competencies

Strong knowledge of networking, cloud platforms, endpoint management, and identity and access management.
Experience managing a helpdesk or service desk function against service level agreements.
Vendor and contract management experience.
Strong leadership and team development capability.
Clear communication with both technical staff and business stakeholders.
Calm and structured decision making under incident pressure.

Application Process

Interested and qualified candidates should submit their applications by July 31, 2026 through the link below.

Application Link: Infrastructure Manager at Royal Mabati Factory Limited (Instructions and Application)