Posted: 2026-08-09 13:59:07  Deadline: August 17, 2026   Full-time   Salary: Confidential

Co-operative Bank of Kenya is inviting applications from qualified candidates for the position of UI / UX Designer. The successful candidate will be responsible for creating engaging and positive user experiences and intuitive interfaces for device, mobile and application solutions, while working with cross-functional teams to develop customer-focused digital experiences.

Position Details

Position: UI / UX Designer.
Employer: Co-operative Bank of Kenya.
Department: Youth Financial Services Division.

Key Responsibilities

Act as a lead on projects involving complex user experience decisions and assist in translating business and functional requirements into user flows and wireframes.
Facilitate user experience design thinking sessions to identify business and technical requirements for technology, research and business initiatives.
Develop overall user experience, interaction design and information architecture for technology and business initiatives at the level of detail and rigor required by stakeholders.
Use analytical techniques to gather and analyze design requirements, including interviews, facilitated workshops, surveys, site visits, use cases, workflow analysis and observations.
Create site maps, flows, wireframes, prototypes and design specifications.
Analyze usability test results and develop user experience design briefs.
Evaluate information gathered from multiple sources to resolve conflicts and support interaction design prioritization and tradeoff decisions.
Define process improvements for the user experience team and work with the leadership team to communicate and uphold user experience standards.
Work with creative, visual and technical leads to understand technical systems and constraints so that design solutions are technically feasible and optimal.
Co-evolve experience solutions through an iterative design process.
Develop expert level knowledge of competitive and complementary design strategies to ensure a best approach design with every project.
Define and prioritize design schedules, milestones and deliverables across multiple project initiatives.
Advocate for the development of UI guidelines, standards and requirements that serve as the foundation for designing cohesive experiences.
Act as an internal consultant and subject matter expert by staying up to date with changing UX design technologies and corporate, organizational and industry standards.
Provide business and technical guidance where appropriate.

Qualifications

A Bachelor's degree in an IT related field or Business related field with relevant IT Professional qualifications.
Graphic or Visual Design, Digital Media Design, other visual specialty or any other related qualifications will be an added advantage.
At least three (3) years relevant work experience in a role directly related to web design, UX Design, front-end mobile-web development, product design, product management, production management or marketing.
Strong technical proficiency with UX tools such as Figma, FigJam, Adobe Creative Cloud, Sketch and Miro.
Creative problem solver with experience leading projects and building consensus with multiple stakeholders and cross-functional teams.
Demonstrated ability to scope and estimate efforts accurately, prioritize tasks and goals independently and rapidly produce deliverables in a fast-paced iterative environment.

Application Process

Interested and qualified candidates should forward their application and detailed Curriculum Vitae through the email address below on or before August 17, 2026.

Application Email: jobs@co-opbank.co.ke

Job Reference Number: UI-UX/YFS/2026

Co-operative Bank of Kenya is an equal opportunity employer.